Everything you need to know. Short pages, plain language.
Lullavo saves the sound of a loved one reading a whole book aloud, linked to a sticker inside that book. Scan the sticker, hear the voice. No app, no batteries, and no subscription. This help center walks you through every step, from a new sticker pack to passing your library on to the right person.
Start here
- Quick start: From opening your first sticker pack to hearing your first recording, in under five minutes.
- You received a sticker: Scan, listen, and (if you want) record one of your own.
- How to record: The hello, the book, and the goodbye, up to 30 minutes of reading, and the 7-day seal.
- How to listen: Point a phone camera at the sticker. No app. No login.
Recording
- Making a recording: Step-by-step recorder guide.
- Re-recording before it seals: The 7-day window.
- Recording tips: Room, distance, voice.
Listening & sharing
Keep your recordings
- Your library: What the different sticker states mean and how to manage them.
- Downloading recordings: Save one file or a ZIP of everything.
- Account settings: Email, trusted contact, deleting your account.
For families
- Trusted contact: Name one person who can request your library.
- Transfer request: A guide for next of kin.
- Continuity Pledge: At least 90 days notice to save everything if Lullavo ever closes.
Getting unstuck
- Troubleshooting: QR not scanning, sign-in code not working, and more.
- Privacy & security: Who can hear your recordings.
- Contact us: A real person reads every note.
Open the live product at app.lullavo.com. Still need help? Use the contact form and a person will write back.
