Everything you need to know. Short pages, plain language.
Lullavo saves the sound of a loved one reading aloud inside a sticker you stick into a physical book. Scan the sticker, hear the voice. This help center walks you through every step, from a brand-new sticker pack to passing your library on to the right person.
Start here
- Quick start: From opening your first sticker pack to hearing your first recording, in under five minutes.
- You received a sticker: Scan, listen, and (if you want) record one of your own.
- How to record: What to do with the three sections, the 15-minute cap, and the 7-day seal.
- How to listen: Point any phone camera at the sticker. No app. No login.
Recording
- Making a recording: Step-by-step recorder guide.
- Re-recording before it seals: The 7-day window.
- Recording tips: Room, distance, voice.
Listening & sharing
Keep your recordings
- Your library: What the different sticker states mean and how to manage them.
- Downloading recordings: Pull one file or a ZIP of everything.
- Account settings: Email, trusted contact, deleting your account.
For families and estate planning
- Trusted contact: Name one person who can request your library.
- Transfer request: A guide for next of kin.
- Wind-down policy: What happens if Lullavo ever has to close.
Getting unstuck
- Troubleshooting: QR not scanning, magic link expired, and more.
- Privacy & security: Who can hear your recordings.
- Contact us: Human support at hello@lullavo.com.
Open the live product at app.lullavo.com. Still need help? Email hello@lullavo.com and a person will write back.