This is a working draft. Before publication, this must be reviewed by legal counsel qualified in your jurisdictions of operation. It does not constitute legal advice.
Effective date: [INSERT DATE ON RATIFICATION]
These Terms of Service (“Terms”) govern your use of Lullavo. By using the Service you agree to these Terms.
1. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account. If you are recording on behalf of a minor child, you must be their parent or legal guardian.
2. Your account
- You are responsible for keeping your email account secure.
- You are responsible for actions taken under your account.
- You may request account deletion by emailing the contact form.
3. Your content
You retain ownership of the recordings you save on Lullavo. By saving a recording, you grant us a limited, non-exclusive license to store, process, and deliver that recording solely to provide the Service.
You represent that you have the right to record the audio you save and that your content does not infringe any third-party rights.
4. Acceptable use
- No unlawful, threatening, abusive, defamatory, obscene, or harassing content.
- No impersonation or misrepresentation.
- No unauthorized access attempts.
- Personal-family keepsake use only. No broadcasting or advertising distribution.
- No scraping, crawling, or bulk-downloading that violates rate limits.
- No circumvention of security features or rate limits.
5. Recording seal and permanence
Recordings become permanent (“sealed”) 7 days after the first save. Once sealed, you can still download, disable, or delete, but you cannot replace with a new take on the same sticker.
6. Purchases, shipping, returns
See the Shipping & Returns policy. Digital activation is non-refundable once a recording has been saved.
7. Transfer requests and trusted contacts
You may designate a trusted contact. Transfer requests are reviewed manually and approved or declined at our discretion.
8. Service availability and wind-down
We do not promise uninterrupted availability. If we ever discontinue the Service, we will follow the Wind-down policy.
9. Warranty disclaimer
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, OR PUNITIVE DAMAGES. OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold us harmless from claims arising out of your content, your use of the Service, or your violation of these Terms.
12. Changes
Material changes will be posted here and announced by email at least 30 days before taking effect.
13. Governing law and disputes
These Terms are governed by the laws of [STATE / COUNTRY], without regard to conflict-of-laws principles. Disputes will be resolved in [JURISDICTION / ARBITRATION FORUM].
14. Contact
[COMPANY LEGAL NAME], [REGISTERED ADDRESS]. the contact form.
Lullavo 