Our promise that your recordings outlast everything, including us. This page is the Wind-Down Policy referenced in our Terms of Service.

Lullavo exists so a voice you love is never lost. Recordings are stored on professionally managed, redundant cloud infrastructure with automated archive copies, and kept playable with no subscription and no storage fee. No storage system is infallible, so your account lets you download any recording at any time, and we encourage you to keep your own copy of the recordings that matter most to you. That is the everyday promise.

And because a lasting promise only means something if it covers the hard case, here is exactly what happens if Lullavo ever has to close, and exactly what we commit to. This commitment binds MFV LLC and any successor or acquirer of the Lullavo business.

90 days’ written notice

We will give you at least 90 days’ written notice before any shutdown. Notice will go to the email address on your account and be posted prominently in the app.

Export remains available throughout

Self-serve export keeps working for the full notice period. You can download any single recording from its detail page, or pull a complete ZIP of every recording from Account settings. The ZIP includes a JSON and CSV index and a plain-English README so the files stay useful decades from now.

Deletion within 90 days of closure

After the service closes, recordings remain recoverable for up to 90 more days in case you need additional time to export. After that, audio files and account records are deleted from our storage and backups on a rolling schedule.

Trusted contacts

You can name a trusted contact in your account settings. If you become unable to manage your own account, that contact can request a transfer of your recordings through our support team. See trusted contact.

Last updated: September 2026