Humans read every message. Typical reply within one business day.
To keep inboxes out of spam scraping, we’ve moved contact to a short form. Your message goes straight to the support team and is only used to reply to you.
What to include
- The email associated with your account (if you have one).
- The sticker short code if the issue is about a specific sticker.
- A one-line description of what happened and what you expected.
- Screenshots help a ton.
For specific situations
- Transfer requests (family of a loved one): start at lullavo.com/transfer-request. The form creates a reference number our team needs to track your request.
- Security concerns: use the contact form and pick “A privacy or security concern” in the topic dropdown. We respond within 2 business days.
- Publisher questions: pick “I’m a publisher” on the form.
If you received this in error, ignore it. We don’t send marketing email.