Humans read every email. Typical response: within one business day.

Lullavo is a small team. When you write in, a person reads it and writes back. No form chatbots, no ticket numbers.

General support

hello@lullavo.com – for anything. Recording issues, sticker questions, accounts, billing.

Security concerns

security@lullavo.com – we respond within 2 business days.

Transfer requests (family of a loved one)

Please use the form at lullavo.com/transfer-request first. Email follow-ups to support@lullavo.com.

Publisher support

publishers@lullavo.com – for operational questions.

What to include

• The email associated with your account.
• The sticker short code if the issue is about a specific sticker.
• A one-line description of what happened and what you expected.
• Screenshots help a ton.

---

More in help

• Troubleshooting
• Transfer request

← All help topics  ·  Still stuck? Email hello@lullavo.com.