What happens if Lullavo ever has to close. Short version: you get your recordings, you get notice, we delete properly.
The canonical version of this policy lives at lullavo.com/wind-down-policy. This help page explains the why behind each commitment.
The three promises
- 90 days’ written notice before any shutdown.
- Export stays on for the full notice period.
- Deletion within 90 days of closure.
What to do if you see the wind-down banner
- Open Account settings → My recordings.
- Press Download all recordings.
- Save the ZIP to at least two places.
- If you have a trusted contact or someone who’d want the recordings, share the files directly with them.
Why 90 days
Enough time to notice, download everything, and forward to family. Shorter would rush; much longer would be infrastructure we can’t sustainably promise.
More in help
← All help topics · Still stuck? Email the contact form.